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iTechwx Company Limited

Conquer the Everest, Together with iTechwx

Chi tiết công ty

Website

www.itechwx.com/Home

Địa Điểm

12th Floor, Opal Tower 92 Nguyen Huu Canh Street, Ward 22, Binh Thanh District, Ho Chi Minh city, Vietnam, Phường 22, Quận Bình Thạnh, Thành phố Hồ Chí Minh

The Sun Avenue 28 Mai Chí Thọ, An Phú, Quận 2, Phường An Phú, Thành phố Thủ Đức, Thành phố Hồ Chí Minh

19-21 Tân Cảng, Vista Building, Phường 25, Quận Bình Thạnh, Thành phố Hồ Chí Minh

Quy Mô Công Ty

500-999 nhân viên

Ngành Nghề

IT Consultant Outsourcing Dịch vụ IT Dịch vụ

Tech Stack

IT Helpdesk Microsoft Access English IT Consultant IT Support English - Good Cloud Technical Support Windows Technical Consultant IT Service IT Security MS Office IT Operations Software Engineer Microsoft Security Engineer IT Operation Microsoft 365 English Skills IT Specialist Technical Engineer IT Support Specialist Cloud Migration Service (AWS IT Outsource

Quốc Tịch Công Ty

United States

Công việc 2

IT Support Engineer - Microsoft Windows

Đăng nhập để xem mức lương

Expired

As a IT Support Engineer representative at iTechwx, you will play a crucial role in providing technical assistance and troubleshooting to our customers. 

Trách nhiệm công việc

  • Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
  • Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
  • Sticks to service responsibilities to reach high performance standards.
  • Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.

Kỹ năng và chuyên môn

  • Have at least 1 year’s working experience in Global customer-facing roles.
  • Excellent spoken English is a must.
  • Excellent customer service skills
  • Passion and desire to develop in the IT industry
  • Available for rotation shifts (3AM - 12PM, 6AM - 3PM, 3PM - 12AM)

Địa điểm

Quận Bình Thạnh, Hồ Chí Minh

Cấp bậc

Fresher, Junior, Middle, Senior

Số năm kinh nghiệm

1 năm, 2 năm

Loại hình

In Office

Kỹ năng

Network Windows Technical Consultant

Quy trình phỏng vấn

  • Vòng 1

    Communication + English test

  • Vòng 2

    Technical test

Phúc lợi dành cho bạn

<p>Performance Bonus<br />Social and Health insurance follow Vietnamese Law<br />Young &amp; Dynamic Working Environment<br />International Culture<br />24/7 Insurance for Night-shift<br />Annual Health Check-up</p> <p>+ Salary at 100% during the probationary period (2 months).<br />+ Training in the 1st month.<br />+ 90% contribution of the gross salary to social insurance<br />+ 12 days of annual leave, 8 days of sick leave<br />+ 30% allowance on gross salary for employees working night shift from 10PM - 6AM<br />+ PVI insurance + 500,000 VND food allowance if night shifts comprise 50% or more of working hours.<br />+ Annual Health Checkup for Employees Sign Labour Contract before 1st January.&nbsp;<br />+ Activities: Birthday party, Employee engagement activities.<br />+ Training will be offered<br />+ Full working equipment will be provided</p>

Expired

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