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Windows Technical Support Engineer

iTechwx Company Limited

19-21 Tân Cảng, Vista Building, Phường 25, Quận Bình Thạnh, Thành phố Hồ Chí Minh
Đăng 1 tuần trước
Mô tả công việc
Giới thiệu về công ty

Trách nhiệm công việc

  • Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
  • Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
  • Sticks to service responsibilities to reach high performance standards.
  • Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.

Kỹ năng & Chuyên môn

  • Have at least 1 year’s working experience in Global customer-facing roles.
  • Excellent spoken English is a must.
  • Excellent customer service skills
  • Passion and desire to develop in the IT industry
  • Available for rotation shifts.

Phúc lợi dành cho bạn

  • Competitive salary depending on experience
  • 90% contribution of the gross salary to social insurance from the company side
  • Full salary during the probationary period
  • 12 days of annual leave, 8 days of sick leave
  • Annual Health Checkup
  • For employees working night shift: PVI insurance cover 24/7, night shift meal allowance and 30% allowance on gross salary
  • Working 5 days a week with 2 unfixed days off (Schedule will be arranged by Head of Department)

Thông tin về iTechwx Company Limited

2 vị trí tuyển dụng

Ngành nghề

IT Consultant, Outsourcing, Dịch vụ IT, Dịch vụ

Quy mô công ty

500-999 Nhân viên

Quốc tịch công ty

United States

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Thông tin chung

Năm kinh nghiệm tối thiểu

Cấp bậc

Loại hình

Loại hợp đồng

Các công nghệ sử dụng

Quy trình phỏng vấn

  • Vòng 1: Communication + English test
  • Vòng 2: Technical test

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