1. Project management

Support Service Manager in new project implementation
In charge of project daily operation, including: monitoring, importing, exporting and making required reports. Make sure the outputs are delivered as required in the SLAs
Join training sessions with customers to understand their banking services, focusing on payment processing, lockbox management, related processes and equipment, then transfer the knowledge to all staff through training
Create and maintain project specification/business rules to relevant staffs/operators
Analyze projects errors on daily basis in order to have quick actions to improve project quality

2. Others

Support Service Manager on daily tasks
Backup for Service Manager or other Service Assistants when needed
Make sure other tasks assigned by higher management are completed in good quality and delivered as committed
Escalate to higher management for anything that is beyond authority or poses risks to the projects

1. Great Benefits:

2. Advance your career:

We provide you with support to sharpen your skills and knowledge for further steps in your career path
Opportunities to learn and grow through different types of training: Talent Development program, Succession planning as well as promotions or transfers.

3. Break your limits:

The innovation is a key value of SPS Vietnam. Joining our team, you are encouraged to think out of the box, cross your boundaries and improve yourself in our continuous improvement process during daily business operation.

4. Go Global:

The moment you join SPS Vietnam is the moment you take the chance to extend your horizon. You will work, cooperate and exchange your creative ideas with 7,500 employees of SPS. Our customers, which are 20% of Fortune 100, are located from around the world.

Notes: Only suitable candidates will be contacted and invited to participate an interview.

Notes:

By applying for the job at SPS Vietnam, it is considered that Candidates agree to provide personal data for SPS Vietnam to process in accordance with the Terms and Conditions of personal data processing of candidates which are in line with Decree 13/2023/ND-CP on personal data protection.