Mô tả công việc
Giới thiệu về công ty
The DBA/System Expert is responsible for providing DB/System expert knowledge in the DB/System infra operation to ensure the stability and performance of the systems.
1. To prevent the incidents & problems from happening by:
- Proactively address weaknesses, risks and problems on the DB infra then have remediation plan to mitigate it to improve quality of services.
- Periodically review and assess the weaknesses, risks of the DBs.
2. Manage & hands-on incidents/problems solving activities:
- Manage the troubleshooting and directly handle the incidents & problems relating to the DB/System infra.
- Analyze and conclude the root cause of the incidents & problems, define & implement the solutions to recover the services quickly and prevent them from repeating.
3. Co-operate with DB/System operation functions to establish and apply operation best practices, standards and frameworks into the DB/System operation of TCB:
- Train and support.
- Improve the operating processes and tools.
- Monitor & report out the compliance of the operation activities in real-life.
Trách nhiệm công việc
Key Accountabilities (1)
- Collaborate with the appropriate departments to deeply understand the DB/System infra, as a basis for the efficient and stable operation of services.
- Define operation frameworks, standards, processes, checklists, and tools for the DB/System infra and communicate them to DB/System operation functions to apply into daily operation.
- Analyze and propose improvements upon technology and standards across the organization.
- Participate in training courses to remain up-to-date and knowledgeable in terms of industry trends and emerging technologies for IT operation support.
- Provide advice, trainings, and supports to people in the DB/System operation function.
- Participate as a key member in the incident response team to directly drive incident/problem handling progress and also responsible for analyzing and concluding the root cause of the incidents and problems; define and implement the solutions to recover the services quickly and prevent them from repeating.
- Develop methodology and assessment plan to proactively address weaknesses, risks and problems on the DB/System infra, then provide remediation plan to improve quality of services.
- Creatively and independently provide resolutions to technical problems in a productivity and quality of service manner.
- Monitor and report out the compliance of the operation activities in real-life.
- Report periodically to the Director of Infrastructure Services Excellent Center.
Key Accountabilities (2):
- Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in the DB/System infra operations.
- Ensure that team members fulfill their commitments on service quality and comply with the Bank's regulations and policies.
Kỹ năng & Chuyên môn
Success Profile - Qualification and Experience Qualifications
- A bachelor’s degree in computer science or a related field.
- Advanced certification such as OCP, OCM is an advantage.
- A minimum of 8 years' experience as a DBA / System Administration.
- Proficiency in data manipulation languages, including Oracle Database, MS SQL, Hadoop, or PostgreSQL.
- Analytical mindset and good problem-solving skills.
- Excellent verbal and written communication skills.
- Highly organized and responsible.
- Capable of working under pressure.
- Up-to-date with trends and developments in database administration.
- English, according to TCB's regulations in each period.
Phúc lợi dành cho bạn
- Competitive salary
- Two-month probationary period with 100% salary, including basic insurance payment
- 13 months salary/year and with a performance bonus
- Working hours are flexible, employees can choose shifts from 07:30 a.m - 09:00a.m to 04:30 p.m - 06:00 p.m
- Agile environment, dynamic and international standards
- Participate in many annual activities such as Team building, Active Saturday, Year-end party, ...
- Join Techcombank Care with the Bao Viet insurance package
- Participate in the preferential loan program for employees
- Have the opportunity to work directly with foreign experts, use frequently English
- Have a clear career development path in the direction of a Senior Expert or in the direction of a Manager
Công ty
Techcombank
Ngành nghề
Ngân Hàng
Quy mô công ty
10.000-19.999
Quốc tịch công ty
Vietnam