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Nhân Viên Kiểm Duyệt Nội Dung Sàn Thương Mại Điện Tử / Customer Service - Ecommerce App 10–12M/MonthLogin to view salary
Hồ Chí Minh
Fresher, Junior, Middle FulltimeKhông yêu cầu
Application deadline: 29-04-2026

Địa điểm làm việc (đã được cập nhật theo Danh mục Hành chính mới - thêm quận/huyện cũ tương ứng để dễ dàng tra cứu)

- Hồ Chí Minh: Tech Valley, Quang Trung Software City, Phường Trung Mỹ Tây (Quận 12 cũ)

- Hồ Chí Minh: Onehub Saigon Tower 1 - Đường D1, Phường Tăng Nhơn Phú (Thành phố Thủ Đức cũ)

 

1
Your role & responsibilities
  • Reviewing Online Videos/Content/Complaints/Legal/Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
  • Reviewing/updating contents on a popular social media platform
  • Audit of content received and sharing for Social Media upload
  • Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
  • Providing accurate, valid, and complete information by using the right tools, methods, and processes.
2
Your skills & qualifications
  • Graduated from High school or equivalent academic level
  • Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
  • Graduated from High school or equivalent academic level
  • Strong English communication skills (verbal and written)
  • Prior work experience in a LPO/Regulatory work, Social Media platforms is a plus
  • Awareness of current affairs and events in the respective markets/countries
  • Mature & analytical
  • High on teamwork and engagement
3
Benefits

Quyền lợi được hưởng

  • Average Income: 10.000.000 - 12.000.000 vnd/month.
  • Base Salary: 7.500.000 vnd/month.
  • Meal allowance: 500.000 vnd/month.
  • Night shift allowance: 30% base salary.
  • Monthly KPI incentive: 900.000 – 1.200.000vnd/month.
  • 100% salary in 2-month probation time.
  • Join the insurance regimes according to the provisions of the Labor Law.
  • Accident insurance 24/7.
  • 14 days of leave/year.
  • 13th Monthly Salary.
  • Annual Health Checkup.
  • Working in a dynamic, professional environment with many opportunities for advancement

Thời gian làm việc

  • 5 days/week (any 2 days off).
  • Shift: Rotate 24/7 (according to the arrangement of the team leader).
  • Rotating shifts: 9 hours/shift/month (including 1.5 hour rest).