Job Description
About Company
- Vị trí: Network Operator (NOC)/ Nhân Viên Trực Hệ Thống
Your role & responsibilities
- Monitor network and system 24x7x365
- Troubleshoot, analyze problems, and isolate network events
- Follow the pre-defined check list to solve the issue/incident
- Cooperate with other members to escalate application/system problems to determine their origin; then apply the appropriate solutions.
- Create and maintain daily system status reports
- Follow ISMS/ISO 27001, ISO20000, ISO14000 procedure, policies, and company regulations
- Other duties as assigned by IT Manager & Direct Manager
Your skills & qualifications
Work in shift:
- Mon, Tue : 22.00 – 7.30
- Fri, Sat: 6.30 – 16.18
- Sun: 13.12 – 23.00
Education:
- High School Diploma with some training in IT (Basic computer and network knowledge)
- Technology skills and experience:
- Network, server hardware, operating system and applications
Soft-skills:
- English communication
- Troubleshooting & analyzing
- Customer oriented
Quyền lợi:
- Bonus package (13th salary, KPIs bonus up to 3-month salary)
- Personal accident & health-care insurance
- At least 12+ annual leave; Flexible working time
Benefits for you
- Tet Bonus & Performance bonus.
- Meal allowance, free parking.
- Accidental and health-care insurance, annual heath check up, flu vaccination.
- We provide opportunities to learn and grow through different types of training, Talent Development, Succession planning as well as promotions or transfers.
- Company trip.
- Happy Hour. Team building. Sport activities: Football, Badminton.
- Year-end party. Mid-autumn festival. Annual sports tournament.
- 5 working days per week (off Saturday & Sunday).
- Extra info: In case of emergency (COVID-19), our company will flexible support candidates for online interview also WFH