Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients.
1
Your role & responsibilities
Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
Conduct business analysis to understand market situation and clients' requirements to support development of business plans.
Prepare documents on business integration, including processes and system setups.
Prepare report and track the accuracy of clients' profit and loss.
Identify opportunities to expand services provided to clients, introduce additional VAS services to clients, and share leads with Business Development.
Coordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timely.
Prepare relevant documents for business communications and business review meetings.
Coordinate and communicate all planned activities to all operational departments and Business Units.
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Your skills & qualifications
Bachelor's in Business Administration / Sales & Marketing or related major
Minimum 2 years of experience in FMCG, especially in sales/customer account management
Working knowledge of Customer Marketing
Good communication & planning skills
Good command of English
Strong analytical background and knowledge of statistical analysis methods
Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word, and PowerPoint)
