Địa điểm làm việc (đã được cập nhật theo Danh mục Hành chính mới - thêm quận/huyện cũ tương ứng để dễ dàng tra cứu)
- Hà Nội: Sky Group building - 37-39-41 Vu Ngoc Phan, Phường Đống Đa (quận Đống Đa cũ)
1
Your role & responsibilities
Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) from customers to answer questions, support to resolve customer complaints about products and services on the e-commerce platform.
Update information on the system.
Perform other duties as required by superiors.
2
Your skills & qualifications
Proficiency in Japanese (listening, speaking, reading, writing). Must have JLPT N1 certificate
Graduated High School or higher education.
Having experiences in customer services is an advantage.
Loud & clear voice.
3
Benefits
Quyền lợi được hưởng
Income up to: 21.000.000 - 22.200.000 VND/month.
Base salary: 19.500.000 VND.
Meal Allowance: 500.000đ VND.
KPI Incentive: 900.000 – 1.200.000 VND.
Night shift allowance: 30% base salary.
100% salary in 2-month probation time.
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7.
14 days of leave/year.
Annual Health Checkup.
Participate in training courses on skills and profession.
Experiencing a clear promotion path.
Working in a dynamic, professional environment with many opportunities
Thời gian làm việc
Rotated Shift, having any 02 days off
Working hour: 07:00 - 22:00 (9 hours/shift including 1 hour break 0time)
