REMOTE HOT JOBS - ServiceNow Operations Analyst

Expired

Trách nhiệm công việc

• Incident Management:

• • Proficiency in developing business rules for incident management processes.
  • Experience in making form adjustments to enhance incident handling efficiency.
  • Ability to integrate email systems with ServiceNow for streamlined incident communication.
  • Familiarity with tool integration, potentially including connectors for ServiceNow to ServiceNow (SN-SN) or ServiceNow to T-systems (SNT-systems), subject to further specification.

• Problem Management:

• • Competence in developing business rules for problem management processes.
  • Skill in making form adjustments to improve problem resolution workflows.

• Knowledge Management:

• • Proficiency in developing business rules for knowledge management processes.
  • Ability to design and implement approval workflows for knowledge articles.

Kỹ năng và chuyên môn

Remote working, offer NET salary