TopDev

REMOTE HOT JOBS - ServiceNow Operations Analyst

Talent Success

Hồ Chí Minh, Thành phố Hồ Chí Minh
Hà Nội, Thành phố Hà Nội
Đà Nẵng, Thành phố Đà Nẵng
Job Description
About Company

Talent Success client consulting solutions designed to meet the ever-changing market demands and business needs of their customers

Your role & responsibilities

  • Incident Management:
    • Proficiency in developing business rules for incident management processes.
    • Experience in making form adjustments to enhance incident handling efficiency.
    • Ability to integrate email systems with ServiceNow for streamlined incident communication.
    • Familiarity with tool integration, potentially including connectors for ServiceNow to ServiceNow (SN-SN) or ServiceNow to T-systems (SNT-systems), subject to further specification.
  • Problem Management:
    • Competence in developing business rules for problem management processes.
    • Skill in making form adjustments to improve problem resolution workflows.
  • Knowledge Management:
    • Proficiency in developing business rules for knowledge management processes.
    • Ability to design and implement approval workflows for knowledge articles.

Your skills & qualifications

Remote working, offer NET salary

Benefits for you

  • Good Offer

Company

Talent Success

Industry

Human Resource

Company size

25-99

Nationality

Vietnam

About us

General information

Minimum year of experience

Job Type

Contract type

Recruitment Progress

  • Round 1: HR Interview
  • Round 2: Technical Interview