TopDev

Talent Success

REMOTE HOT JOBS - ServiceNow Operations Analyst

Hồ Chí Minh
Hà Nội
Đà Nẵng
Posted 1 year ago and Job expires in 1 year ago

Year of experience

Job Level

Job Type

Contract type

Talent Success client consulting solutions designed to meet the ever-changing market demands and business needs of their customers

Responsibilities

  • Incident Management:
    • Proficiency in developing business rules for incident management processes.
    • Experience in making form adjustments to enhance incident handling efficiency.
    • Ability to integrate email systems with ServiceNow for streamlined incident communication.
    • Familiarity with tool integration, potentially including connectors for ServiceNow to ServiceNow (SN-SN) or ServiceNow to T-systems (SNT-systems), subject to further specification.
  • Problem Management:
    • Competence in developing business rules for problem management processes.
    • Skill in making form adjustments to improve problem resolution workflows.
  • Knowledge Management:
    • Proficiency in developing business rules for knowledge management processes.
    • Ability to design and implement approval workflows for knowledge articles.

Requirements

Remote working, offer NET salary

Benefits

  • Competitive salary
  • Health insurance & social insurance packages according to Labor law
  • Monthly Birthday, Christmas day, New Year Party, Yearly Company trip...
  • Annual leaves per year
  • Dedicated milestones & recognition with company growth & success

Recruitment Progress

Round 1

CV Application

Round 2

Technical Assessment

Round 3

Interview

0 job opening

Industry

Human Resource

Company size

25-99 Employees

Nationality

Vietnam

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