TopDev

REMOTE HOT JOBS - ServiceNow Operations Analyst

Talent Success

Hồ Chí Minh, Thành phố Hồ Chí Minh
Hà Nội, Thành phố Hà Nội
Đà Nẵng, Thành phố Đà Nẵng
Posted 1 month ago
Job Description
About Company

Talent Success client consulting solutions designed to meet the ever-changing market demands and business needs of their customers

Your role & responsibilities

  • Incident Management:
    • Proficiency in developing business rules for incident management processes.
    • Experience in making form adjustments to enhance incident handling efficiency.
    • Ability to integrate email systems with ServiceNow for streamlined incident communication.
    • Familiarity with tool integration, potentially including connectors for ServiceNow to ServiceNow (SN-SN) or ServiceNow to T-systems (SNT-systems), subject to further specification.
  • Problem Management:
    • Competence in developing business rules for problem management processes.
    • Skill in making form adjustments to improve problem resolution workflows.
  • Knowledge Management:
    • Proficiency in developing business rules for knowledge management processes.
    • Ability to design and implement approval workflows for knowledge articles.

Your skills & qualifications

Remote working, offer NET salary

Benefits for you

  • Competitive salary
  • Health insurance & social insurance packages according to Labor law
  • Monthly Birthday, Christmas day, New Year Party, Yearly Company trip...
  • Annual leaves per year
  • Dedicated milestones & recognition with company growth & success

About Talent Success

22 job opening

Industry

Human Resource

Company size

25-99 Employees

Nationality

Vietnam

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General information

Minimum year of experience

Job Type

Contract type

Recruitment Progress

  • Round 1: HR Interview
  • Round 2: Technical Interview

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