Expired

Job Responsibilities

• Use your skills to creatively configure and customize JIRA to meet the unique needs of our enterprise customers.
• Maintain and administer JIRA projects, workflows, Confluence spaces and user permissions, ensuring a seamless user experience.
• Provide expert support and troubleshoot issues related to Atlassian products and add-ons, collaborating with the development team to deliver cutting-edge solutions.
• Collaborate with development teams to understand their requirements and implement JIRA solutions
• Optimize the performance of JIRA and integrate it with other tools like Confluence and Bitbucket for enhanced collaboration and documentation.
• Stay up to date with best practices and industry trends in JIRA administration, agile methodologies, and Confluence, and apply your knowledge to continuously improve.
• Create engaging documentation and training materials for JIRA and Confluence users.
• Gather feedback from stakeholders and continuously improve JIRA and Confluence.

Job Requirements

• Bachelor's degree in a relevant field or equivalent work experience.
• 2+ years of experience as a JIRA Administrator.
• Strong knowledge of JIRA, including configuration and customization.
• Experience in setting up and managing JIRA projects, workflows, and permissions and integrating them with other tools like Confluence and Bitbucket.
• Familiarity with agile methodologies and software development processes, as well as ITIL base knowledge
• Proficiency in troubleshooting and problem-solving related to Atlassian products and 3rd-party add-ons.
• Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced and dynamic environment.
• Atlassian Certified Confluence Administrator (ACP-CA), Atlassian Certified JIRA Administrator (ACP-JA) or ACP-100 Jira Administration for Data Center certification are a big plus.