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CÔNG TY TNHH MITEK VIỆT NAM

Better Technology. Better Building

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Website

https://mitekvietnam.com.vn/vi

Location

Tòa Nhà A5, Lô số A5, Khu E-Office, Đường Sáng Tạo, KCX Tân Thuận, Phường Tân Thuận Đông, Quận 7, Thành phố Hồ Chí Minh

Company size

Hơn 1000 members

Industry

Product Software B2B Services

Tech Stack

SQL Network Windows MS Office Virtualization

Nationality

United States

Jobs 2

IT Application Support Specialist (Citrix, virtualization, ITSM)

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22 hours ago

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Job Responsibilities

  • Provide advanced technical support for enterprise applications, including troubleshooting and resolving application issues.
  • Monitor application performance and address any issues to minimize disruptions to users.
  • Perform software installations, updates, and maintenance to ensure applications are up-to-date and functioning properly.
  • Manage the delivery and packaging of applications using Citrix or other deployment tools.
  • Optimize application delivery processes to enhance efficiency and user experience.
  • Collaborate with various departments to address application-related issues and improve user experience.
  • Document and implement application processes, development, and testing.
  • Provide training to end users on application usage and best practices.
  • Monitor application performance and ensure key performance alerts and monitoring metrics are captured.
  • Assist with the development and implementation of new application solutions as required.
  • Inform Leadership of recurring Incidents.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Job Requirements

  • Experience in application support, installation, and troubleshooting.
  • Experience with specific tools and technologies, such as Citrix, virtualization, and ITSM tools.
  • Experience with software updates, application packaging, and managing deployments.
  • Experience with virtualization technologies (such as VMWare) is an advantage
  • Intune and Azure (EntraID) experience
  • Familiarity with operating systems (Windows and/or Linux), MS Active Directory, and basic networking fundamentals.
  • Able to use Microsoft Office Applications at a high level.
  • Exceptional organisational skills and time management skills.
  • Good at writing and speaking in English to work with other team members in global

Location

Quận 7, Hồ Chí Minh

Level

Middle, Senior

Year of experience

2 năm

Job type

In Office

Skills

Linux Vmware Azure

Benefits for you

<ul> <li style="text-align: justify;"><span style="font-family: Roboto, Helvetica, Verdana, Arial, sans-serif; font-size: 15px;">From Monday to Friday</span></li> <li style="text-align: justify;"><span style="font-family: Roboto, Helvetica, Verdana, Arial, sans-serif; font-size: 15px;">International Travel opportunities</span></li> <li style="text-align: justify;"><span style="font-family: Roboto, Helvetica, Verdana, Arial, sans-serif; font-size: 15px;">13th month and productivity bonus</span></li> <li style="text-align: justify;"><span style="font-family: Roboto, Helvetica, Verdana, Arial, sans-serif; font-size: 15px;">Free lunch, parking, uniforms</span></li> <li style="text-align: justify;"><span style="font-family: Roboto, Helvetica, Verdana, Arial, sans-serif; font-size: 15px;">Yearly company trip</span></li> <li style="text-align: justify;"><span style="font-family: Roboto, Helvetica, Verdana, Arial, sans-serif; font-size: 15px;">Healthcare insurance package</span></li> <li style="text-align: justify;"><span style="font-family: Roboto, Helvetica, Verdana, Arial, sans-serif; font-size: 15px;">24/24 Personal Accident insurance</span></li> <li style="text-align: justify;"><span style="font-family: Roboto, Helvetica, Verdana, Arial, sans-serif; font-size: 15px;">Free English training programs (Cambridge English Scale) at office</span></li> <li style="text-align: justify;"><span style="font-family: Roboto, Helvetica, Verdana, Arial, sans-serif; font-size: 15px;">Continuing development of technical and soft skills through working and formal training</span></li> <li style="text-align: justify;"><span style="font-family: Roboto, Helvetica, Verdana, Arial, sans-serif; font-size: 15px;">Trade Union &amp; Staff Social Club - Sport clubs (Yoga, Swimming, Badminton, Football, Gym,...)</span></li> <li style="text-align: justify;"><span style="font-family: Roboto, Helvetica, Verdana, Arial, sans-serif; font-size: 15px;">Good working conditions and environment</span></li> </ul>

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