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iTechwx

Conquer the Everest, Together with iTechwx

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Website

www.itechwx.com/Home

Location

12th Floor, Opal Tower 92 Nguyen Huu Canh Street, Ward 22, Binh Thanh District, Ho Chi Minh city, Vietnam, Phường 22, Quận Bình Thạnh, Thành phố Hồ Chí Minh

The Sun Avenue 28 Mai Chí Thọ, An Phú, Quận 2, Phường An Phú, Thành phố Thủ Đức, Thành phố Hồ Chí Minh

19-21 Tân Cảng, Vista Building, Phường 25, Quận Bình Thạnh, Thành phố Hồ Chí Minh

Company size

500-999 members

Industry

Dịch vụ IT

Tech Stack

IT Helpdesk Microsoft Access English IT Consultant IT Support English - Good Cloud Technical Support Windows Technical Consultant IT Service IT Security MS Office IT Operations Software Engineer Microsoft Security Engineer IT Operation Microsoft 365 English Skills IT Specialist Technical Engineer IT Support Specialist Cloud Migration Service (AWS IT Outsource

Nationality

United States

Jobs

Customer Support Engineer (Azure Project)

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Are you passionate about helping others and have a deep understanding of Microsoft Azure?

Microsoft Azure is a cloud computing platform and an online portal that allows you to access and manage cloud services and resources provided by Microsoft. These services and resources include storing your data and transforming it, depending on your requirements.

We're seeking a talented Technical Support Engineer to join our growing team! In this role, you'll leverage your expertise in Azure to troubleshoot and resolve customer issues, ensuring a smooth and successful user experience.

Job Responsibilities

  • Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
  • Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
  • Stick to service responsibilities to reach high performance standards.
  • Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.

Job Requirements

  • Fluent English
  • IT Background is a plus (Open for Fresher)
  • Customer Services Mindset
  • Available for night shifts.

Location

Thành phố Thủ Đức, Hồ Chí Minh

Level

Fresher, Junior, Middle, Senior

Year of experience

Không yêu cầu

Job type

In Office

Skills

IT Support Cloud Azure

Recruiment process

  • Round 1

    Communication + English test

  • Round 2

    Technical test

Benefits for you

Performance Bonus<br>Social and Health insurance follow Vietnamese Law<br>Young & Dynamic Working Environment<br>International Culture<br>24/7 Insurance for Night-shift<br>Annual Health Check-up

Expired