TopDev

iTechwx Company Limited

Technical Support Engineer - Windows

Thành phố Thủ Đức, Hồ Chí Minh
Đăng 4 tháng trước và Công việc hết hạn trong 4 tháng trước

Năm kinh nghiệm tối thiểu

Cấp bậc

Loại hình

Loại hợp đồng

Trách nhiệm công việc

  • Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
  • Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
  • Sticks to service responsibilities to reach high performance standards.
  • Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.

Kỹ năng & Chuyên môn

  • Have at least 1 year’s working experience in Global customer-facing roles.
  • Excellent spoken English is a must.
  • Excellent customer service skills
  • Passion and desire to develop in the IT industry
  • Available for rotation shifts (3AM - 12PM, 6AM - 3PM, 3PM - 12AM)

Phúc lợi dành cho bạn

  • Competitive salary depending on experience
  • 90% contribution of the gross salary to social insurance from the company side
  • Full salary during the probationary period
  • 12 days of annual leave, 8 days of sick leave
  • Annual Health Checkup
  • For employees working night shift: PVI insurance cover 24/7, night shift meal allowance and 30% allowance on gross salary
  • Working 5 days a week with 2 unfixed days off (Schedule will be arranged by Head of Department)

Quy trình phỏng vấn

Vòng 1

Communication + English test

Vòng 2

Technical test

3 vị trí tuyển dụng

Ngành nghề

IT Consultant, Outsourcing, Dịch vụ IT, Dịch vụ

Quy mô công ty

500-999 Nhân viên

Quốc tịch công ty

United States

MdKNz7iw5LtK7njvRzqZHCPimWURxcdb0sk7lXWZ.jpg
DErhyPkPPzISh6pARvJUX8gQS6yVgEpCbuErTTe6.jpg
wdk0xPhngPRrTmo2wecSdffNvuMlAJsmfWiEZmzx.jpg
sNfSFbZJ9vfhYMj5CSh6Pa7tZ3njMMxd3UvBmuHF.jpg
4vy1vscN8IXI1QSZ3riPX9wDvnBlxXA1QdFU34qg.jpg
vnS7SmNuowVD4cgl3oIZex9gUWKugKjOj9rL4Pm4.jpg