Kỹ năng & Chuyên môn

Bachelor degree in Information Systems or equivalent education and 2-4 years experience
Strong background with core network and compute technologies in large-scale deployments
Advanced technical knowledge of:
- Virtualization technologies (vCenter, vSphere, ESXi, DRS, vMotion, HA, FT, SRM, SCVMM)
- Cloud technologies (AWS, Azure, VMWare, Jelastic)
- Microsoft server products (Windows 2003 to 2016)
- Linux Server Products (Centos, Debian, Oracle Linux )
- SCCM including patch management, build image and application deployment
- Anti-Virus solutions with key products being McAfee & Sophos Endpoint Encryption products
- Server Hardware Support (HP / IBM / Dell / Cisco)
- Teamwork spirit but also able to manage Up, Across and Down as required
Ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents
Document new and existing processes
Ability to use the Service Desk tool to manage incidents / changes / problems tickets, server hardware and software platforms, active directory, SAN technology including iSCSI
Experience with Enterprise level backup tools (Veeam, Terabackup)
Experience with Patch Management
Knowledge Ansibile is an advantage

Preferred Skills:

Minimum 1 years’ experience providing support to enterprise global clients
Experience with cloud-based storage and compute (AWS or Azure)
MCSE, VCP, AWS, LPIC-3, etc. industry certifications is advantage
Maintain documentation
Troubleshooting of automated services
Support High Availability and Clustering solutions
Experience of working in a multi-client solutions provider
ITIL knowledge / accreditation specialising around operational Incident / Problem and change management
Good communication in English

SYSTEM ENGINEER

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