Senior Site Reliability Engineer

• Define a roadmap for all engineering teams to adopt fully automated, self-service, highly scalable, cost-efficient, observable, auditable, and reliable infrastructure services as standard practice.
• Drive the implementation of this roadmap across the engineering organization, collaborating with SREs and senior engineers while also actively contributing to solving critical challenges.
• Provide expert technical guidance and ongoing engineering design review to teams involved in large migrations, service-oriented architecture, architectural shifts, and capacity growth.
• Cultivate a metrics-driven operational culture, establishing standards for SLO definition and review, as well as logging, monitoring, alerting, and on-call practices.
• Continuously improve blameless incident management processes, root cause analyses, outage prevention, and service recovery strategies across the engineering organization.
• Collaborate closely with Security, Quality, and Product teams to prioritize security, privacy, compliance, reliability, and business continuity objectives in our overall roadmap.
• Propose and lead significant improvements to our production systems that have a significant impact on our business and engineering teams.
• Mentor and coach engineers, fostering curiosity and effective problem-solving skills.

• Demonstrated hands-on technical leadership and business impact with at least 6+ years of experience, combining software engineering skills with systems engineering skills to address complex automation and reliability challenges.
• Deep technical expertise in cloud providers, containerization technologies, automated deployment frameworks, orchestration frameworks, monitoring, logging, alerting, system internals, networking, databases, distributed systems, and service-oriented architecture.
• Proficiency in implementing load, stress, performance, and reliability testing standards at scale to enhance service, platform, and infrastructure resiliency.
• Strong advocacy for openness, diversity of opinions, and inclusive discussions, fostering a wide range of ideas and perspectives to solve challenging problems.
• Ability to make clear decisions and trade-offs in complex situations involving multiple opinions, needs, teams, technologies, cloud providers, and architectural settings.
• Effective communication skills, engaging with stakeholders at different levels, from executives to junior engineers throughout the engineering organization.
• Exemplary accountability, integrity, and resilience, maintaining focus on both long-term goals and key milestones.
• Enable the engineering organization to innovate and deliver with greater speed and safety.

Education

• Bachelor's degree in Computer Science or a related field, or equivalent industry experience.

Competencies

• Displaying Technical Expertise
• Critical Thinking
• Testing and Troubleshooting
• Demonstrating Initiative
• Utilizing Feedback