Develop, manage and execute test plans that provide comprehensive test coverage at the product and system level.
Using all forms of requirement documentation, create the test requirements that serve as acceptance criteria for Business, Product Management and/or Digital Channel stakeholders.
Create and execute test cases, scenarios, and scripts, both manual (and/or automated), which exercise the requirements under test.
Using defect tracking software, manage defect reporting.
Produce reporting of test preparation activities, test execution, adherence to test schedule as published in the test plan, defect information, and other data significant to test progress
Represent the QA Team on cross-department quality initiatives and test environment planning.
Serve as an escalation point for QA Software Tester for test planning and execution issues and project team issues.
Lead large and complex projects.
Review and audit QA software test planning and execution.
Conduct training and best practice sessions with the QA Team.
Maintain a thorough knowledge of Got It web applications, products, services and processes.
Maintain general knowledge with all federal and state regulations that affect software testing standards.
Coordinate with project stakeholders to develop and maintain test schedules within established project management methodologies.
For the purpose of attaining Got It goals, it is the responsibility of each employee to strive for continuous improvement of processes and quality of service.
Perform additional duties as assigned.

At least 5-6 years of experience in software testing or relevant positions in which 3 years of technical project experience, testing through a full system development life cycle
Ability to create and perform the manual (and/or automated tests) as well as familiarity with both methodologies.
Proficient with test management software tools.
Ability to perform defect reporting and tracking and use defect software.
Ability to lead all test related meetings with all levels of staff.
Excellent analytical, planning and software development life cycle skills.
Basic knowledge of SQL and other data retrieval methods.
Proficient in Word, PowerPoint, Outlook and strong Excel skills.
Ability to present a professional image to management, staff and vendors.
Ability to work independently, and as a team player, while using discretion in decision making and sound judgment in problem solving.
Excellent interpersonal skills to ensure issues are handled in a fair, consistent manner.
Excellent computer related and developmental skills, with the ability to learn new software.
Full-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects.
B.A. or B.S. degree in Computer Science, or equivalent work or educational experience.
Software Testing Certification preferred.
Project management experience preferred.