Senior Product Owner

Key Accountabilities:

A. Agile Product Development and Responsible for designing solutions according to customers' journey:

• Participate in product planning and iteration sessions with tribe members to draw up overall product specifications.
• Gather and analyze customer insights to develop new product feature requirements and enhancement plans.
• Draw up the solution delivery procedures to the customer, administer the solution delivery plan to the customer according to the designed process.
• Develop product requirements and manage end to end product delivery including customer portrait identification và pain-point journey; Solution design; Solution Development; Testing; Launching; Experience Evaluation... and Solution Adjustment.
• Run daily scrums, manage product backlog, develop requirement documentation, manage support tickets and unblock barriers to progress for 1-2 squads.
• Facilitate daily stand ups, iteration planning, sprint reviews and drive sprints together with Scrum Master.
• Lead team efforts in continuous improvement, define and implement improvement stories to increase the velocity and quality of programs.
• Coordinate and manage task execution, removing task impediments to allows squads to fully focus on product delivery.
• Responsible for PnL và business efficiency of solution group assigned in each period..

B. Product Marketing:

• Manage specific tasks related to product launches (roll out to user groups, locations, etc).
• Identify high impact marketing interventions and lead their implementation.
• Work with team leads to resolve people problems and project roadblocks, conduct post mortem and root cause analysis to help squads continuously improve their practices to ensure maximum productivity.
• Key Relationships - Direct Manager
• Senior Manager, Product Owner
• Key Relationships - Internal Stakeholders
• Teams within the Data and Analytics and relevant departments in the Bank.
• Key Relationships - External Stakeholders
• Customers, partners providing professional services

• Bachelor's degree in a technical or business management discipline
• 8 years of relevant experience in project management in a financial institution, with 2 years of experience in leading sprints
• English proficiency requirements are pursuant to Techcombank's policy.
• Experience working with architecture teams to access and size story
• Experience in planning and launching of product go-to-market strategy
• Understands Agile principles, practices and Scrum methodologies.
• Strong understanding on fundamentals of iterative and incremental development
• At least 2 years of experience in managing communications with senior leadership team in an organization