Mô tả công việc
Giới thiệu về công ty
- Install and configure company's application for customers.
- Diagnose and troubleshoot technical issues.
- Maintain app installation process.
- Implement custom requests of customers.
- Properly escalate unresolved issues to appropriate internal teams.
- Do integration with third-party apps.
- Document technical knowledge in the form of Knowledge base articles.
*Please be noted this is a Full-time position*
Kỹ năng & Chuyên môn
- Bachelor's Degree in Computer Science or a related field.
- Good logical thinking.
- Functional understanding of Javascript, HTML, CSS.
- Good at problem-solving and debug skills.
- Pay attention to every detail/aspect of the work.
- Proficient English reading and writing skills.
PREFER QUALIFICATIONS
- Communicate fluently in English.
- Have track of record in e-commerce.
Phúc lợi dành cho bạn
- Salary for the 13th month. Year-end Bonus base on your proficiency
- 100% remote culture. Live and work from wherever you feel happiest.
- Medical Care BaoViet (after 3-month in role). Social Insurance
- Day-off: 14 days/year and Vietnam holidays
- Free online learning. Reimbursement for selected online courses.
- Annual Company Trips
- Annual Health Checks
- Free access to the co-working space
- Monthly Company Party