Talent Success client consulting solutions designed to meet the ever-changing market demands and business needs of their customers
Trách nhiệm công việc
Incident Management:
Proficiency in developing business rules for incident management processes.
Experience in making form adjustments to enhance incident handling efficiency.
Ability to integrate email systems with ServiceNow for streamlined incident communication.
Familiarity with tool integration, potentially including connectors for ServiceNow to ServiceNow (SN-SN) or ServiceNow to T-systems (SNT-systems), subject to further specification.
Problem Management:
Competence in developing business rules for problem management processes.
Skill in making form adjustments to improve problem resolution workflows.
Knowledge Management:
Proficiency in developing business rules for knowledge management processes.
Ability to design and implement approval workflows for knowledge articles.
Kỹ năng & Chuyên môn
Remote working, offer NET salary
Phúc lợi dành cho bạn
Competitive salary
Health insurance & social insurance packages according to Labor law
Monthly Birthday, Christmas day, New Year Party, Yearly Company trip...
Annual leaves per year
Dedicated milestones & recognition with company growth & success
