Technical skill requirement
- Knowledge of IT operating systems, mainly Windows, Mac OS, Linux
- Knowledge of IT hardware and software
- Knowledge of Risk assessment
- Experience in network management and help desk support
Soft skill
- Communication and writing in English are a plus
- Proactive, friendly, careful, willing to learn, support others, and work under pressure.
- Have communication skills. Able to work independently and as a team.
- Handle technically challenging and politically hot customer situations
- Demonstrable troubleshooting skills
- Cross-team collaboration
- Logical and Critical thinking
- Willing to learn new things
- Long-term commitment