IT Infrastructure Engineer

Sunbytes is looking for a full-time IT Infrastructure Engineer to manage, maintain, and improve our client IT-related hardware, infrastructure, and systems in their office in Dong Nai Province. The ideal candidate will ensure that services and systems are available, performing normally, and supporting business operations. You will play a crucial role in giving recommendations on architecture, implementing procured IT solutions with external vendors, and coaching the internal IT team.

Job Requirements

• Set up IT-related hardware, infrastructure, and systems.
• Provide recommendations on IT architecture to optimize performance.
• Monitor and ensure all systems are functioning to support business operations.
• Maintain, renew, and improve IT hardware and infrastructure, providing suggestions on how to upgrade or enhance systems.
• Provide IT hardware-related support to external vendors for implementing procured IT solutions.
• Take ownership of managing IT infrastructure, ensuring continuous improvement.
• Train and coach the internal IT team on relevant systems and hardware management.

Technical skills:

• At least 3 years of experience in IT hardware, infrastructure, systems, or related IT roles.
• English communication is a must.
• Strong understanding of IT hardware architecture, including setup, maintenance, and
• renewal of printers, scanners, computers, servers, and networks.
• Experience with managing IT infrastructure and system architecture.
• Proficient in recommending IT hardware and infrastructure improvements.
• Familiarity with monitoring tools to ensure optimal performance of systems.
• Hands-on experience in IT hardware troubleshooting and support.
• Strong documentation skills for tracking system changes and issues.

Nice to have: 

• Basic understanding of the Power Platform, including Power Apps, and Power Automate.
• CCNP Certificate.

Soft skills:

• Strong problem-solving and troubleshooting skills.
• Excellent communication skills to collaborate with internal teams and external vendors.
• A good team player who is not afraid to provide constructive feedback to colleagues.
• Flexible mindset, adaptable to changing requirements and environments.
• High level of discipline with attention to detail and consistency in managing tasks.
• Ability to train and coach internal staff on IT-related systems and hardware.
• A proactive and independent approach to managing systems and implementing improvements.
• Collaborative team player, capable of working remotely with minimal supervision.