• Have/gain deep knowledge in ERP modules, database structure and points of integration with other applications.
• Provide ERP application support for all users across the firm.
• Involved in application testing, change and release management.
• Collaborating with other team members to develop training videos, infographics or tutorials, conducting phone training and support, or live troubleshooting of issues

Requirements:

• 2 years’ experience in ERP support and implementation experience required
• Good writing/documentation skills for end-user documents
• Good organization, prioritization & problem solving skills
• Good customer/client relation skills
• Professional communication in corporate environment
• Bachelor’s Degree

Preferred requirements:

• Microsoft certifications of Dynamics AX are a plus
• Experience in using Microsoft SQL is preferred 
• Bachelor's Degree in Computer Science or related field is preferred