TopDev

ERP (Application Retail Domain) Support Engineer

TEK EXPERTS

16 FL, East Wing, Lotte Center, 54 Liễu Giai, Phường Cống Vị, Quận Ba Đình, Thành phố Hà Nội
Mô tả công việc
Giới thiệu về công ty

This position represents Microsoft to provide front line support, training and consulting to partners and customers of Asia region in Dynamics 365 for Finance and Operations Retail domain.

RESPONSIBILITIES

  • Accept and appropriately resolve customer/partner issues ensuring resolution in a timely manner and in accordance with the Microsoft Terms & Conditions and contractual agreements.
  • Demonstrate good communication skills ensuring that verbal and written responses are relevant, complete and easily understood when communicating with internal team members, partners and customers in English.
  • Use sound judgment in the management, escalation and resolution of support cases.
  • Maintain high level of domain and technical skill in Microsoft AX

Kỹ năng & Chuyên môn

  • Bachelor or Master degree.
  • Understanding of client/server, networking, and internet technology foundations.
  • Professional, practical programming using .Net, C#, TSQL, SQL Server
  • Working knowledge of cloud platform with deployment and development tools (i.e. PowerShell, Visual Studio, .NET).
  • Basic understanding of Javascript, TypeScript,JSON, XML, and/or SOAP APIs.
  • Experience in using X++ is a plus.
  • Retail Industry vertical knowledge is a plus.
  • Good English communication (Speaking and Writing)

Phúc lợi dành cho bạn

  • Competitive salary & performance bonus
  • Opportunities to work with the world’s leading IT companies
  • Summer trip, year-end party, team building activities
  • A collaborative and dynamic working environment
  • Flexible working schedule

Công ty

TEK EXPERTS

Ngành nghề

Phần Mềm, Dịch vụ doanh nghiệp

Quy mô công ty

500-999

Quốc tịch công ty

Vietnam

Về chúng tôi

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