iTechwx Company Limited
What is Azure Authentication?
Azure Authentication is a core component of Microsoft Entra ID (formerly Azure Active Directory - Azure AD), responsible for verifying user and application identities within the Azure ecosystem
Primary Goal: Ensuring secure access control to applications, systems, and data by authenticating users and devices.
Key Authentication Methods:
Why It Matters?
Resolve or escalate multiple and varied customer issues. Documents technical work and research.
Analyze problems and develops solutions for customer needs using log analysis and other proprietary tools.
Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
Attend readiness training and non-technical training to ensure that they become proficient in support topics. Product/Process Improvement
Provide feedback to improve products to more senior engineers or technical advisors.
Identified potential defects and escalates to more senior engineers to resolve.
Use automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.
Follow processes provided by the business.
Attend case triage meetings or case discussions to collaborate and share ideas to resolve problems
5 vị trí tuyển dụng
IT Consultant, Outsourcing, Dịch vụ IT, Dịch vụ
500-999 Nhân viên
United States
We are iTechwx, established in mid-2022, with a dedicated team of 500-1000 employees operating across Ho Chi Minh City and Ha Noi City. We are also strategically planning to expand our presence to other regions within Vietnam in the near future. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure, Microsoft Windows Commercial, Microsoft Office 365.
Our culture is built on the pillars of accountability, passion, and professionalism. With these principles at the heart of everything we do, they are deeply embedded in every aspect of our operations, influencing how we cultivate talent and engage with our customers.
Accountability ensures that our team members remain responsible and dependable. Passion drives our commitment to excellence and continuous improvement. Professionalism guides our conduct, ensuring integrity and respect in all interactions.
Together, these principles shape us - iTechwx
