YouNet Group

Client Partnership Manager

Quận 11, Hồ Chí Minh

Đăng 7 giờ trước và Công việc hết hạn trong 1 tuần tới

YouNet Media is a member of YouNet Group - The leading SocialTech Group creating value for enterprises by applying Social Technologies in a variety of business areas including sales, marketing, and operations.

YouNet Media is the leading Social Media Analytics platforms & services in Vietnam, owning Social Suite with SocialHeat (the No.1 Social Listening platform), SocialLift (the largest influencer analytics platform) and SocialTrend (the first social trend tool).

We are the perfect blend of proven TECHNOLOGY & RESEARCH/ ANALYSIS EXPERTISE along with in-depth CONSULTING SERVICES, we are proud to be a trusted partner of more than 500 global & top local brands in Vietnam (ex: Nestle, Samsung, Yamaha, Prudential, Manulife…).

We are looking for a Client Partnership Manager who will join our team to make the great products to market.

Trách nhiệm công việc

1. Enrich business growth

Achieve target of the retained client groups
Update knowledge about market, clients and competitors
Analyze client groups and participate in building strategies to exploit market potential, especially the premier and strategic partners
Proactively create and maintain relationships with the clients
Continuously monitor and have timely solutions to ensure the business performance set by the company for the clients

2. Deliver consultancy to client & internal teams to ensure service quality

Explore needs of the premier and strategic partners to advise them to apply YouNet Media‘s solutions
Build the imagery of YouNet Media about expertise & leadership through discussions in solution consulting meetings or market analysis presentations
Represent clients to manage research projects with YouNet Media
Internally support in compliance and improvement of service quality (people, processes, reports,...) through feedback to the team based on research & marcom knowledge
Propose ideas in developing new products through understanding the needs of customers and competitors

3. Manage operation excellence

Support to upgrade working process
Monitor to detect and propose timely solutions to ensure the department‘s operating quality
Manage P&L of the assigned client groups

Report to: Head of Client Partnership
Promotion: Can be promoted to Head of Client Partnership

Kỹ năng & Chuyên môn

Education: BA of economics, business administration, marketing

Knowledge: Understand thoroughly the fundamentals & correlation of brand strategy, communication strategy & social media platforms, research

Experience:

Experience in marketing, communication, market research or consulting in 8 years at least
Experience with social-listening data is a big plus
High maturity in managing multi-stakeholders in the complex situations
Handling partnership with market leaders across industries

Mindset/Attitude:

Growth mindset
Entrepreunership
Independent, determined; problem-solving first mindset
Strive for delivery excellence
Collaborative mindset – willingness to help others and ask for help when needed

Skill:

Strong leadership (for client & internal)
Logical thinking and critical thinking
Be able to communicate and explain things simply, logically
Superior communication skills for internal communication and client-facing situations
Strong time-management and organizational skills
Excellent command of English both written and spoken
Be able to cooperate smoothly with internal teams - Be able to handle pressure

WHY YOU SHOULD APPLY TO THIS POSITION?

You’ll work for the leading company providing data analytics for marketing and sales, well-known for products on Social Listening and Influencer Platforms - where you can leverage the strength of the customer base, gain industry experience, improve knowledge and skills while working with the most demanding Clients.
You‘ll work in an environment with a clear workflows, frameworks, and support from other specialized departments.
There are numerous opportunities for promotion and rotation among group member companies, as well as joining or starting new businesses.
Besides the benefit commensurate with the contribution, you will receive training activities on mindset, skills, serving for self-development.