Lead and mentor a team of the BA team to ensure that the professional documents are properly and professionally met by the customer and on schedule.
Be a main contact point for system operations and business analysis in Distribution/Transfer Agent Operations team.
Help in daily operations of Distribution/Transfer Agent team from the system perspective
Work closely with other departments including IT, Data Management and Digit Distribution and external vendors to gather and crystallize requirements from viewpoints of Distribution/Transfer Agent Operations
Build and maintain a detailed backlog of epics, user stories, test cases with comprehensive acceptance criteria to turn business requirements into actionable development specifications
Define features and product enhancements that meet business objectives and problems that target users are faced with
Support the engineering team throughout the delivery process to iron out ambiguity or complexity
Wireframe features to convey high-level interactions, user journeys and information architecture requirements to designers and engineers
Create flow diagrams to get to grips with process issues, bottlenecks and guide other team members in their understanding of the subject matter
Kỹ năng & Chuyên môn:
At least 5 years of working experience in BA roles or similar capacity, including at least 1 year of experience as a BA Lead
Experience in various project management methodologies such as Waterfall, Kanan, SCRUM, XP, etc.
Good at scopes management and changes management.
Good at BA analysis skills such as: Requirement Elicitation, Negotiation, Documentation, Decision making, Creativity, Analytical skills.
Good at various tools usage such as MS Office, JIRA, AzureDevOps, Teams, Forms.
Be able to write user stories based on client's expectation following standard structure.
Experience or at least know how to build documentation such as BRD, SRS.
Experience or at least know how to build diagrams such as Active diagram, Data flow diagram, Entity relationship diagram, Sequence diagram, etc.
Enough technical knowledge to join development/technical discussion with teams, support teams to provide documentation, diagrams, APIs model, etc.
Understanding about Fintech domain is a plus.
Understanding how to consolidate data by using MS excel, Power BI is a plus