Business Analysis

Primary Responsibilities:

• Performing requirements analysis.
• Consolidate information from departments to make sure that all parties understand the project requirements,solutions and planning in the same way.
• Help manage expectations of users and management, consulting users in translate their expectation into software requirements.
• Perform analysis on newly released features using usage metrics and customer feedback.
• Analyzing the impact of change requests during software development project.
• Ensure solutions are engaging and highly adopted by users/departments.
• Write reusable, clear, precise documentation, with helpful visual diagrams.
• Collaborate with Project Manager, Solution/Technical Architect, Developers, Testers and teams to provide details about software solutions business requirements and support project team in development complex business logic.

Optional responsibilities for future vision:

• Perform market research by speaking with customers and prospects.
• Working with industry analysts, and looking at competitive solutions.
• Be the expert who can help customers, support, sales, and other groups with questions about your feature areas.

• Bachelor’s degree in Computer Science or related discipline.
• Good communication in both Vietnamese & English (English is optional).
• At least 2 years of experience in Business Analysis or a similar role in the software industry.
• Strong knowledge of software development process, especially software requirement analysis.
• Able to generate documentation in an accurate, unambiguous and succinct fashion.
• Able to perform requirement gathering and managing work independently or with minimum supervision.
• Demonstrated organizational, analytical, as well as presentation and related skills to maintain the customer relationship.
• Willing to take challenges & proactively collaborate with stakeholders and the team.
• Able to work independently with a good spirit and to manage time effectively.
• Experience with ERP systems and automation workflow.

The following are desirable:

• Experience in UI/UX.
• Familiar with Agile environment,
• Familiar with Jira/Confluence.
• Quality Assurance / Controller process.