Mô tả công việc
Giới thiệu về công ty
Trách nhiệm công việc
- Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
- Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
- Sticks to service responsibilities to reach high performance standards.
- Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.
Kỹ năng & Chuyên môn
- Have at least 1 year’s working experience in Global customer-facing roles.
- Excellent spoken English is a must.
- Excellent customer service skills
- Passion and desire to develop in the IT industry
- Available for night shifts.
Phúc lợi dành cho bạn
- Performance Bonus
- Social and Health insurance follow Vietnamese Law
- Young & Dynamic Working Environment
- International Culture
- 24/7 Insurance for Night-shift
- Annual Health Check-up
Công ty
iTechwx
Ngành nghề
Dịch vụ IT
Quy mô công ty
100-499
Quốc tịch công ty
United States