Head of Tele-Sales Department (New Customer)

1. Roles:

• Lead, manage and control all Tele-Sales new sales activities
• Participate in/Give inputs to the assigned projects

2. Tele-sales Governance

• Creating and maintaining a sustainable and high-performing tele-sales channel nationwide
• Developing and coaching for a highly well-trained and professional management team as well as sales agents for the channel
• Responsible for the disciplinary framework as well as the business continuity under any circumstance of the channel
• Developing and maintaining a powerful CRM which benefits sales performance as well as management purpose
• Responsible for the compliance, integrity and business-oriented manner of the channel
• Responsible for implementing and execution of the vision, mission and business direction of the company for the channel
• Creating and maintaining a healthy working culture of the channel
• Responsible for the overall business performance of the channel

3. Tele-sales sales Performance

• Recruiting and running the channel with full capacity as designed
• Driving and delivering sales number as assigned by the Head of Tele-Sales
• Keeping fraud under control for the sales channel
• Managing the cost assigned for the channel
• Finding new avenues to increase sales for the organization