Head of Collection Strategy and Analytics

1. Controlling/ monitoring Collection portfolio (30%):

• Be responsible for managing Collection MIS to support SVFC Collections operations, SVFC Collections portfolio, work with various functions to remedy data issues identified through various actions. (10%)
• Be responsible for ensuring the effectiveness of collection information to perform business analyzed internally and externally. Develop and enhance Collection MIS and models for portfolio analytic and summary. (10%)
• Perform ad-hoc and on-going analysis/ tests/ due diligence related to collection strategies and portfolio performance. (10%)

2. Collection strategy, cost and effective control (40%):

• Ensure the effectiveness of collection information to perform business analyzed internally and externally. (10%)
• Ensure timely and accurate reporting of various levels of strategic segmentation, including credit loss, delinquency reporting and recovery collection, short and long-term forecasting of delinquency, loss measures and recoveries. (10%)
• Ensure flexible collection strategy according to collection buckets, customer segments. (10%)
• Cost and effective control. (10%)

3. Team management (30%):

• Maintain team members, minimize turnover rate, balance workload across members. (20%)
• Training, motivating, coaching team members. (10%)