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[Fresher] Application Support Engineer (Java, Golang, Database)Đăng nhập để xem mức lương
Quận 1, Hồ Chí Minh
Fresher FulltimeKhông yêu cầu
Hạn nộp hồ sơ: 17-07-2025

We are HCLTech Vietnam, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. 

About the Project: 

Join a dynamic team supporting a leading Australian financial institution as part of HCLTech’s Managed Run engagement. This initiative focuses on end-to-end operations management of critical banking applications, ensuring system stability, optimal performance, and continuous improvement. 

Role Overview: 

As a Graduate Engineer in the L2/L3 Support team, you will play a key role in maintaining and enhancing banking applications. You’ll collaborate closely with end users and internal technical teams to troubleshoot issues, apply fixes, and contribute to ongoing feature enhancements.

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Vai trò & trách nhiệm của bạn

L3 Support: 

  • Independently analyze and fix bugs in banking applications. 
  • Develop and implement feature enhancements. 
  • Ensure code quality and performance through rigorous testing and validation. 

L2 Support: 

  • Investigate and debug issues reported by end-users. 
  • Provide guidance and support to users to resolve operational problems. 
  • Escalate application bugs to L3 support when necessary.
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Kỹ năng & trình độ của bạn

Required Skills & Qualifications: 

  • Bachelor’s degree in computer science, Software Engineering, or related field. 
  • Good programming skills in Java or Golang. 
  • Good understanding of Database systems (SQL/NoSQL). 
  • Excellent communication and interpersonal skills. 
  • Ability to work independently in a production support environment. 
  • Strong problem-solving skills and attention to detail. 

Preferred Attributes: 

  • Passion for learning and growing in a production support environment. 
  • Ability to handle multiple tasks and prioritize effectively. 
  • Exposure to ITIL processes or production support methodologies is a plus. 
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Quyền lợi
  • Work on mission-critical applications for a major financial institution. 
  • Gain hands-on experience in both L2 and L3 support roles. 
  • Be part of a global team with opportunities for growth and learning. 
  • Hybrid working environment, collaborate with client from Australia daily.
  • Very Attractive Salary package (Discuss on the screening call). 
  • 18 paid leaves/year (12 annual leaves and 6 personal leaves). 
  • Insurance plan based on full salary + 13th month salary + Performance bonus. 
  • Meal allowance of 730,000 VND/month. 
  • 100% full salary and benefits as an official employee from the 1st day of working. 
  • Medical benefit for employee and family. 
  • Working in a fast-paced, flexible, and multinational working environment. Chance to travel onsite (in 59 countries). 
  • Free snacks, refreshment, and parking. 
  • Internal training (Technical & Functional & English). 
  • Working time: From Mondays to Fridays, no check-in/checkout required.
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