CÔNG TY TNHH HCL VIETNAM
[Fresher] Application Support Engineer (Java, Golang, Database)
We are HCLTech Vietnam, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
About the Project:
Join a dynamic team supporting a leading Australian financial institution as part of HCLTech’s Managed Run engagement. This initiative focuses on end-to-end operations management of critical banking applications, ensuring system stability, optimal performance, and continuous improvement.
Role Overview:
As a Graduate Engineer in the L2/L3 Support team, you will play a key role in maintaining and enhancing banking applications. You’ll collaborate closely with end users and internal technical teams to troubleshoot issues, apply fixes, and contribute to ongoing feature enhancements.
Responsibilities
L3 Support:
- Independently analyze and fix bugs in banking applications.
- Develop and implement feature enhancements.
- Ensure code quality and performance through rigorous testing and validation.
L2 Support:
- Investigate and debug issues reported by end-users.
- Provide guidance and support to users to resolve operational problems.
- Escalate application bugs to L3 support when necessary.
Requirements
Required Skills & Qualifications:
- Bachelor’s degree in computer science, Software Engineering, or related field.
- Good programming skills in Java or Golang.
- Good understanding of Database systems (SQL/NoSQL).
- Excellent communication and interpersonal skills.
- Ability to work independently in a production support environment.
- Strong problem-solving skills and attention to detail.
Preferred Attributes:
- Passion for learning and growing in a production support environment.
- Ability to handle multiple tasks and prioritize effectively.
- Exposure to ITIL processes or production support methodologies is a plus.
Benefits
- Work on mission-critical applications for a major financial institution.
- Gain hands-on experience in both L2 and L3 support roles.
- Be part of a global team with opportunities for growth and learning.
- Hybrid working environment, collaborate with client from Australia daily.
- Very Attractive Salary package (Discuss on the screening call).
- 18 paid leaves/year (12 annual leaves and 6 personal leaves).
- Insurance plan based on full salary + 13th month salary + Performance bonus.
- Meal allowance of 730,000 VND/month.
- 100% full salary and benefits as an official employee from the 1st day of working.
- Medical benefit for employee and family.
- Working in a fast-paced, flexible, and multinational working environment. Chance to travel onsite (in 59 countries).
- Free snacks, refreshment, and parking.
- Internal training (Technical & Functional & English).
- Working time: From Mondays to Fridays, no check-in/checkout required.
About CÔNG TY TNHH HCL VIETNAM
https://topdev.vn/companies/cong-ty-tnhh-hcl-vietnam-955611 job opening
Industry
Software
Company size
500-999 Employees
Nationality
India