Senior Quality Control Officer (Digital Product, E-commerce Services)

Công ty TNHH Chứng khoán Maybank

05 Lê Quý Đôn, Phường Võ Thị Sáu, Quận 3, Thành phố Hồ Chí Minh

Posted 2 days ago

Job Description

About Company

Job purpose:

Doing as Digital Products Quality Control on online trading products including Web trading, Mobile Trading in Securities field.
Use test tools to create and execute detailed test cases/scripts before go- live and launching.
Coordinate with the programming team in fixing bugs and reporting details to the Project Manager or other stakeholders depending on the project.
Design test cases for software based on project requirements, make testing reports, manage documents related to testing activities.
Create testing guidelines and standards.
Propose solutions to fix bugs and avoid bugs.
Closely cooperate with the Developer team in testing activities. Support the related department to use online trading products conveniently.
Coordinate with IT department and vendors to implementation the online trading products.
Operating, maintaining the online trading products in a stable manner.
All KPIs and detailed scope of work will be assigned by Head of E-commerce Services ’s department;
Implement the arising work by the Head of department.

Your role & responsibilities

Maintain trading platforms

Develop trading platforms

Enhance online platforms more friendly and convenient to users
Share/assign tasks on update packages as well as supervise work of assignees and keep them up-to-date with their work with the aim that shared tasks are completed as per plan.

Incident Management

Manage incident to track tickets, follow the resolution and related papers/reports.
Propose solutions to fix bugs and avoid bugs.

Digital Product reports/ documents

Supply reports within enough datas on time.
Make the documents to align with Change Management related to fix bugs, enhancement, new products.

University degree in Computer Science, Engineering or related fields (Major in Economics/Finance/Banking/ is advantage).
Have good knowledge of all functions and aspects of the product.
Proficient in using measuring tools and analyzing results.
At least 3 years of experience in software product testing.
Have basic knowledge of computers, basic office software, software installation, internet usage.
Good knowledge of stock market is advantage.
Know how to use bug tracking tools.
Have programming knowledge: SQL, HTML, CSS

Competences: