[Remote] L2 Helpdesk/ IT Support (Pentaho/ETL/Java/SQL)

• Provide L2 support: Respond to issues and complete Root Cause Analysis (RCA) within SLA (Service Level Agreement).
• Develop and maintain ETL and data integration solutions using Pentaho and Java.
• Work with teams to understand requirements and implement solutions.
• Optimize performance of data integration processes.
• Troubleshoot and resolve issues in data pipelines and integrations.
• Maintain documentation and contribute to process improvements.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 1+ year of experience with Pentaho Data Integration (PDI).
• Experience in Java and basic software development.
• Understanding of ETL processes and best practices.
• Strong communication and teamwork skills.
• Eager to learn and work in a fast-paced environment.

Skills:

• Java
• Pentaho Data Integration (PDI)
• SQL
• ETL and data pipelines
• Problem-solving