Customer Consultation and Support:
- Advise customers on network device and Wi-Fi SMB solutions tailored to their requirements.
- Address customers' technical inquiries, propose solutions, and technical recommendations.
- Assist customers in comprehending and resolving technical challenges related to TP-Link's SMB products.
Market Analysis:
- Monitor market trends within the realm of enterprise network and Wi-Fi equipment.
- Keep up-to-date with competitor products and perform comparative analyses with TP-Link's offerings.
Sales Department Support:
- Collaborate closely with the sales team to understand customer needs and propose suitable technical solutions.
- Participate in discussions and negotiations with clients to finalize contracts.
Training and Education:
- Develop product documentation to enhance the sales team's and customers' understanding of products.
- Organize training sessions for the sales team regarding new products and solutions.
Technical Proficiency:
- Possess broad knowledge of network and Wi-Fi products and solutions.
- Capable of conducting tests and demonstrating solutions effectively to clients.