Job Description
About Company
As a JIRA & Confluence Administrator, you will be responsible for configuring, maintaining, and optimizing JIRA/Confluence to support our customers' development and business teams. You will work closely with cross-functional teams to ensure the smooth operation of Atlassian products and 3rd-Party Add-ons as well as their integration with other tools. If you have a deep understanding of JIRA/Confluence and agile methodologies, and you're ready to take on a challenging role, we want to hear from you.
Your role & responsibilities
- Use your skills to creatively configure and customize JIRA to meet the unique needs of our enterprise customers.
- Maintain and administer JIRA projects, workflows, Confluence spaces and user permissions, ensuring a seamless user experience.
- Provide expert support and troubleshoot issues related to Atlassian products and add-ons, collaborating with the development team to deliver cutting-edge solutions.
- Collaborate with development teams to understand their requirements and implement JIRA solutions
- Optimize the performance of JIRA and integrate it with other tools like Confluence and Bitbucket for enhanced collaboration and documentation.
- Stay up to date with best practices and industry trends in JIRA administration, agile methodologies, and Confluence, and apply your knowledge to continuously improve.
- Create engaging documentation and training materials for JIRA and Confluence users.
- Gather feedback from stakeholders and continuously improve JIRA and Confluence.
Your skills & qualifications
- Bachelor's degree in a relevant field or equivalent work experience.
- 2+ years of experience as a JIRA Administrator.
- Strong knowledge of JIRA, including configuration and customization.
- Experience in setting up and managing JIRA projects, workflows, and permissions and integrating them with other tools like Confluence and Bitbucket.
- Familiarity with agile methodologies and software development processes, as well as ITIL base knowledge
- Proficiency in troubleshooting and problem-solving related to Atlassian products and 3rd-party add-ons.
- Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced and dynamic environment.
- Atlassian Certified Confluence Administrator (ACP-CA), Atlassian Certified JIRA Administrator (ACP-JA) or ACP-100 Jira Administration for Data Center certification are a big plus.
Benefits for you
- GOOD WORK SHOULD BE REWARDED - which is why we offer various bonus models at our company
- TIME IS WISDOM - 20 % of your working time is available for experimenting and education
- SKILL YOURSELF UP - Zoi can only be as good as you are. That’s why we value constant training and development
- BE FREE - thanks to our absolutely flexible working hours and work remotely from any of our locations
- DEVELOP YOURSELF - with our individual certification and training plan
- FAMILY COMES FIRST - rely on our financial support for childcare
- REFUEL - at our regular free Friday lunch