Head of Field Force Operations

Distributor Management Programs 

• Shape and own the Distributor and Sub-D of the future agenda, supporting overall Sub-D & Distributor key pillars
• Drive and deliver all agreed efficiencies and incremental value, including the acceleration of distributor and Sub-D new model
• Define fit for purpose OpCo Distributor/Sub-D agendas, including resourcing, capability priorities
• Route to Customer effectiveness: Ensure reach to any current and potential distribution point
• Distributor Incentive Scheme & Sub-D Incentive scheme: Ensure the effective design of performance-based distributor/Sub-D schemes to drive exceptional and consistent performance
• Act as a sounding board to Senior Management and provide strategic advice regarding key messages, clarity and goal of the distributor/Sub-D initiatives
• Initiate, develop and maintain relationships with a variety of internal and external stakeholders, in line with business needs, policies and external developments

Sales Capabilities Transformation

• Shape and own the plan of Salesforce of the future
• Building the Sales College for all level of sales with Sales Certificates program
• To develop and install Best-in-class standard operating procedures, for sales teams by:
• challenging and ensuring the quality use of tools, processes and skills.
• training and certificate sales teams on those standard procedures
• Coordinates & centralizes different deployments, projects, etc to keep a drum beat of the different initiatives targeting the regions & guarantees regional execution.

Sales Operations Management: Process to guarantee perfect execution for every commercial initiative in each POS, supported through digital platforms to build, communicate and track the picture of success design and execution