[HASenior Associate, People & Culture Operations & Services

People Operations & Administration

• Execute and manage end-to-end people processes across the employee lifecycle (onboarding, offboarding, transfers, promotions, etc.).
• Maintain accurate and up-to-date employee records in HR systems and files, ensuring compliance with data protection and confidentiality standards.
• Assist in organizing interviews, training sessions, performance management cycles, culture-building and employee recognition programs.
• Prepare P&C documentation including contracts, letters, and memos in a timely and accurate manner.
• Support in all work passes related matters/documentations.
• Respond to employee queries related to P&C policies, benefits, procedures, and HRIS tools with professionalism and empathy.

Employee Experience & Culture

• Assist in coordinating engagement and well-being programs, town halls, and internal events that foster a positive workplace culture.
• Support implementation of employee feedback mechanisms (e.g. culture & pulse surveys) and contribute to related improvement initiatives.

Compliance & Policy

• Ensure compliance with local labour laws, internal policies, and audit requirements.
• Support the documentation and communication of People & Culture policies and process guidelines.

Employee Life Cycle Process Improvement

• Identify areas for improvement in P&C operational processes and participate in enhancement projects.
• Support Group P&C projects and initiatives to re-engineer and enhance processes.
• Partner with Group HRIS team to provide insights and data relating to business process, audits, reporting and any new requirements.
• Contribute to P&C data reporting and analytics, generating insights for decision-making.