Education Staff

1. Knowledge Transfer

• Design and deliver comprehensive training programs for both internal staff and external clients, covering:
• Basic knowledge in dentistry and clinical procedures.
• Product usage (equipment, software, tools).
• Practical troubleshooting and case-based learning.
• Conduct in-person and online training sessions, ensuring engagement and clear knowledge transfer.
• Evaluate participants understanding through assessments and feedback surveys to continuously improve training quality.

2. Curriculum Development

• Develop structured training content tailored to various target audiences such as dentists, lab technicians, and internal teams.
• Create and maintain training materials, including presentations, manuals, user guides, and e-learning content.
• Collaborate with technical or marketing teams to ensure training content is aligned with product updates and company strategy.
• Build and maintain a question bank for training assessments and evaluations.

3. Event Coordination

• Plan and execute workshops, seminars, and product training events in coordination with other departments.
• Handle logistics such as venue booking, materials preparation, trainer schedules, participant registration, and event follow-up.
• Ensure training events run smoothly and efficiently, while also gathering post-event feedback to measure success.
• Maintain good relationships with external trainers, partners, and guest speakers.

4. Reporting and Continuous Improvement

• Collect and analyze training data (attendance, results, feedback) and prepare periodic reports for management.
• Identify gaps in training and propose improvements or new training topics based on learner needs and market trends.
• Stay updated on the latest training methods and tools (e-learning, microlearning, blended learning) to enhance the learner experience.
• Support onboarding training for new employees and provide refresher sessions when needed.