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CÔNG TY TNHH IPARAMED

CS&E Specialist

Quận 1, Hồ Chí Minh
Posted 1 week ago and Job expires in 2 days from now

Year of experience

Job Level

Job Type

Contract type

iParamed is a young startup with experienced people in their respective fields. Our team includes people who are from different backgrounds and are passionate about what they do. We have curious tech team members who love pushing their limits, doctors who value technology‘s support for healthcare, and an operations team that pushes hard to bring our solutions to market. 

At iParamed, seeing how our solutions, starting with tele digital healthcare, can provide real value to each patient and help doctors and nurses do their job every day, is very fulfilling. 

We are growing rapidly and looking for CS&E specialist with gusto to join the team.

Responsibilities

  • Taking care of customers who are in the clinics and  the hospitals
  • Understanding customer needs
  • Organizing and deploying services to customers (services include: demo, organizing system setup, guiding customer training and customer care during the process of customers using the system and services)
  • Company representatives receive customer feedback and experiences and work with departments to respond to customers, upgrade service quality,
  • From user experiences and needs to contribute to the system development process
  • Support customers before and after sales
  • Monitor and handle equipment problems
  • Periodic customer care
  • Manage and update customer information

Requirements

  • Experience in customer care for clinics/hospitals
  • Attitude and responsibility for work
  • Enthusiastic and eager to learn, with a desire to work/contribute to start-ups
  • Clear communication, good listening, patient, and able to explain to non-professionals
  • Service mindset 
  • Communication skills: Communication creates trust and confidence
  • Proficient in using computers, Microsoft Office software, and remote working tools (Team, Zoom,...)

Benefits

  • Basic insurance package. 
  • 13th month salary will depend on the business results of the company. 
  • Flexible working hours from 9am - 6pm, Monday to Friday. 
  • 12 leave days. 
  • Comfortable and open working environment. 
  • Opportunity to gain hands-on experience in IoT plat. 
  • Work in a funded startup company with super proactive team members

About CÔNG TY TNHH IPARAMED

https://topdev.vn/companies/cong-ty-tnhh-iparamed-95875

3 job opening

Industry

Software

Company size

10-24 Employees

Nationality

Vietnam

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