To process Visa, Mastercard Credit Cards applications received from branches, mail and at Card Services.
To process Manager's Priority Evaluation Form Application or any pre- approved application program approved by Management from time to time.
Attend to requests from cardholders to upgrade or downgrade their cards from Gold to Platinum or vice versa and from Platinum to Signature or vice versa.
Attend to requests for increase in credit limit - either temporary or permanent.
To perform review of lost/stolen card accounts for card replacement.
To perform annual cards review in accordance to cards renewal policy as approved by Management.
Requirements
Graduate from Economics/ Finance/ Banking/ Foreign Trade University
Good command of spoken and written English
Good knowledge of MS Office applications (Word Excel etc.)
Working experience in Banking/Finance/Banking operations is an advantage