TopDev

BSS Group

Business Analyst Lead (eCommerce Projects) (Up to 50M)

Quận Nam Từ Liêm, Hà Nội
Posted 2 days ago and Job expires in 1 week from now

Year of experience

Job Level

Job Type

Contract type

  • We are seeking a proactive, experienced, and strategic Business Analyst Lead to join our Services Team.
  • This role will act as the critical bridge between clients, stakeholders, and our internal delivery teams while driving the digital transformation of our global client projects.
  • The ideal candidate will combine strong analytical skills, deep eCommerce domain expertise, and visionary consultation abilities to help shape transformative digital roadmaps for our clients.

Responsibilities

Strategic Transformation Leadership:

  • Serve as a key contributor in driving eCommerce transformation for global clients, with the ability to consult, foresee future trends, and develop roadmaps for digital transformation initiatives.
  • Advise clients on digital strategy, incorporating industry best practices and emerging technologies to optimize their online presence and operational performance.

Business Analysis & Documentation:

  • Lead the Business Analysis function across multiple eCommerce projects by gathering, analyzing, and documenting comprehensive business requirements.
  • Translate client needs into detailed functional specifications, user stories, and clear workflows.
  • Develop and optimize templates for strategy and consulting services to ensure consistency, scalability, and excellence in our service delivery.

Cross-Functional Collaboration:

  • Collaborate closely with Project Managers, Developers, Designers, and QA teams to ensure a unified understanding of technical and business requirements.
  • Facilitate workshops, demos, and requirement gathering sessions with both internal teams and external stakeholders.
  • Support pre-sales activities by delivering insightful requirement analyses and producing technical documentation that aligns with client expectations.

Mentoring and Team Leadership:

  • Mentor and guide junior Business Analysts, ensuring adherence to best practices and quality standards.
  • Oversee project scope and requirement changes, managing impacts and keeping all documentation up-to-date.

Tools and Methodologies:

  • Utilize industry-standard tools (e.g., Jira, Confluence, Trello, Lucidchart) to manage and document project workflows.
  • Apply Agile/Scrum and Waterfall methodologies as needed to optimize project execution and meet client deliverables.

Requirements

  • Minimum of 5 years’ experience as a Business Analyst with at least 2 years in a Lead or Senior role.
  • Strong expertise in managing eCommerce projects (experience with platforms such as Magento, Shopify, etc.).
  • Demonstrated ability to consult and strategize digital transformation initiatives for global clients.
  • Excellent analytical, problem-solving, and organizational skills.
  • Proven experience in requirement gathering, process modeling, and creating functional specifications.
  • Exceptional communication skills, with the ability to convey complex concepts to both technical and non-technical stakeholders.
  • Familiarity with Agile/Scrum and Waterfall methodologies.
  • Proficiency with tools like Jira, Confluence, Trello, Lucidchart, etc.

Nice to Have:

  • Deep understanding of UX/UI and customer journey mapping in eCommerce.
  • Experience with ERP, CRM, payment gateways, and other third-party integrations.
  • Background working in an agency or consultancy environment.
  • Relevant Business Analysis certifications (e.g., CBAP, CCBA, PMI-PBA).

Benefits

  • Salary: Up to 50M. Review salary twice a year.
  • A dynamic and supportive team culture focused on innovation and growth.
  • Opportunities to work on international projects and drive digital transformation.
  • Flexible working arrangements.
  • Benefits include birthday presents, seniority allowance, coverage of specialization course fees, or career certifications.
  • 13.5 days of allowed absence per year (12 days according to laws and 1.5 days for the annual company trip).
  • Opportunities to participate in team-building activities, picnics, summer trips, and voluntary activities regularly.
  • Convenient office locations. Tea, coffee, and drinks are always available at the office.
  • Social insurance and health insurance are provided by the company after a 2-month working trial, along with other benefits according to Labor Laws.

Recruitment Progress

Round 1

CV screenning

Round 2

Online test 45 phút

Round 3

Online Interview

Industry

IT Consultant, Software, Information Technology, Outsourcing, Thương mại điện tử/ Bán lẻ, Dịch vụ IT, E-commerce Platforms, B2B Services, Công nghệ thông tin

Company size

100-499 Employees

Nationality

Vietnam

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