Job Description
About Company
Your role & responsibilities
- Work with product managers, product marketing, and engineers to produce and maintain world-class documentation, including: User Guides, Integration Guides, API Developer Guides.
- Gather customer feedback on documentation to improve usability.
- Act as an editor to ensure consistency in training documentation
- Monitor metrics on the usage of training materials as well as direct customer feedback to prioritize future training investments.
- Learn complex concepts, and communicate the information in a way that is engaging and understood by users
Your skills & qualifications
- BA in Information Technology, Management Information System or relevant other major.
- Strong written and verbal communications and experience working with content in multiple mediums.
- Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment.
- A positive attitude, willing to jump in and tackle new challenges.
Benefits for you
- Monday to Friday (09:00- 18:00)
- Part of a pioneer team of a digital start-up with huge growth opportunity and strong backing from two organizations
- 13th month salary
- 12 annual leaves + 3 sick leaves.
- 100% Social Insurance
- Private healthcare insurance, yearly checkup
- Gathering activities in special occasions (Christmas, New Year, Women’s Day, etc.)
- Company trip and team building activities
- Snacks, tea and coffee are ready to serve
- A flexible environment with super fun and enthusiastic colleagues
Company
TAPTAP
Industry
Product, Software, Information Technology, Khác
Company size
25-99
Nationality
Vietnam