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HEINEKEN Vietnam

Senior Strategist Consumer Insight Manager

Quận 1, Hồ Chí Minh
Posted 3 days ago and Job expires in 1 week from now

Year of experience

Job Level

Job Type

Contract type

  • Create strategic and relevant consumer and market intelligence, facilitating consumer inspiration and helping business leaders anticipate future opportunities and needs motivated by changes in consumers and markets.
  • Understand consumers and shoppers, as well as market dynamics better than the competition, apply that intelligence to business processes and decisions.
  • Diagnose business issues and opportunities through integrated understanding of consumers and market going beyond consumer insights, involving financial insights (margins, discounts, etc) as well as customers perspective. Integrated business intelligence.
  • Lead strategic portfolio planning per region/ province by understanding consumers, shoppers, and customers dynamics. Act as regional strategist guiding execution of sales teams

Responsibilities

Integrate Business intelligence

  • Diagnose business issues and opportunities through integrated understanding of consumers and market
  • Analyze and connect the dots between consumers insights, market inputs (eg. stocks, ROS), customers drivers/barriers and SKUs drivers (eg. Margins)

Lead strategic portfolio planning

  • Understand consumers, shoppers, and customers dynamics per region/province. Act as regional strategist & performance correction partner guiding execution of sales teams

Drive Consumer & Customer Obsession & Understanding

  • Develop consistent & holistic performance reporting (and drivers) to fuel data-driven culture by integrating internal & external tracking data sources (Sales In, SIS, Nielsen, Kantar, Social Listening, macro indicators)
  • Consumer Obsession Program to drive culture and allow connection
  • Further embed Agile Research Platform to enable faster, cheaper, better insights for business 

Deliver Insight to enable world-class Commercial Execution

  • Identify brand key drivers for Meaningful/Difference/Salience following Brand Stage Model
  • Identify killer consumer insights to drive winning creative ideas & further develop creative learning & guidance beyond the basics 

Focus on Bigger, Fewer, Better Bets

  • Drive and facilitate Innovation Research Roadmap/ Protocol
  • Facilitate Innovation/Renovation Tracking with consistent KPIs and drivers
  • Support Demand Planning & MT in volume forecast & SOG prioritization

Requirements

  • University degree in Economics/Business Management/Finance
  • Experience of at least 10 years in Commercial roles (with at least 6 years in CMI)
  • Deep knowledge of the role of CMI
  • Combines a technical domain, with extensive knowledge of the market, consumer trends and channels
  • Strategic vision, high analytical skills and results orientation
  • High capacity of management and coordination of projects / teams
  • Entrepreneurship and excellent communication
  • High level of Impact and Influence / Leadership with excellent stakeholder management
  • High level of English, direct dialogue with the CMI Global team

Benefits

  • A diverse and open working culture, where your true identity is celebrated.
  • Multiple career opportunities to rotate within Functions or cross-functions.
  • Your wellbeing will be taken care by our Health & Safety Team since Day 1.
  • Be a part of our sustainability journey in Brewing the Better Vietnam.
  • Performance appraisal twice a year to guarantee constructive feedback
  • Performance bonus (estimated at least 3 months) and 13th month salary bonus
  • Bao Viet Insurance for employees and family
  • Annual leave: 18 days/year
  • Flexible benefit voucher
  • 80% lunch in canteen
  • Annual team building, Town hall, YEP
  • Gift for special holidays and sponsor traveling ticket in Tet Holiday
  • Working hour: from Monday to Friday (8h00-12h00,13h00-17h00)

Recruitment Progress

Round 1

Screening by phone -> 1st interview with LM: Overview

Round 2

2nd interview with LM: Case study

Round 3

Final interview with D&T Director & People Business Partner

35 job opening

Industry

Kinh Doanh, Sản xuất, Manufacturing

Company size

Over 1000 Employees

Nationality

Netherlands, Vietnam

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