TopDev

Senior IT Support - Desktop

CMC Global

Hồ Chí Minh, Phường Tân Thuận Đông, Quận 7, Thành phố Hồ Chí Minh
Job Description
About Company

Your role & responsibilities

  • Desktop/Laptop Installation, configuration & troubleshooting.
  • VPN Issues.
  • Install and support applications (MS office, Zoom, OneDrive, VPN and other basic software Issues)
  • Print Server configuration/Troubleshooting
  • Manage INC and REQ in ServiceNow for respective locations.
  • Smart hand support for server and networking devices installed in respective location (monitoring and reporting issues to backend teams)
  • Co-ordinating with vendors for any local infra setup/changes that come up.
  • Syspro Access/Issues, Syspro printer issue
  • Share drive access and related issues. Share drive quota addition

Your skills & qualifications

  • Have a bachelor’s degree in IT or related fields
  • At least 4 years of experience

**Key success factors:

  • Results Focused and Outcome Driven
  • Creative Problem Solving
  • Teamwork and Cooperation
  • Effective Communication

BENEFITS:

  • 13th salary, 13 leave days
  • “CMC care” health insurance
  • Annual Summer Vacation: follows company’s policy
  • Salary review 2 times/year or on excellent performance
  • International, dynamic, friendly working environment
  • Annual leave, working conditions follow Vietnam labor laws.
  • Other allowances: working on-site allowance, etc.
  • Total allowances: 16.000.000 VND ~ 17.000.000 VND per year
  • Time working: 8: 30 a.m – 5:30 p.m (Mon – Friday)
  • Working place: 01 Sang Tao, Tan Thuan, District 7, HCMC

Benefits for you

  • VƯƠN TẦM QUỐC TẾ:
  • PHÁT TRIỂN NĂNG LỰC
  • ĐÃI NGỘ TOÀN DIỆN
  • CƠ HỘI THĂNG TIẾN
  • Trong trường hợp khẩn cấp như ảnh hưởng bởi COVID-19, CMC Global sẽ linh hoạt hỗ trợ ứng viên phỏng vấn online và làm việc tại nhà.

Company

CMC Global

Industry

Phần Mềm

Company size

Over 1000

Nationality

Vietnam

About us

General information