Senior IT Business Analyst - Internal Application

Objectives:

Collect & handle user requirements/needs; create & execute application test scripts, scenarios, and test plans; support users for applications; manage change requests

Communication:

• Internal (within VPB FC): Other business units within IT Division & Business users and other related business units
  • Communicate effectively with FE teams (Business, IT) to perform BA tasks and create documentation for daily work
• External (outside VPB FC): Vendors/ outstaff
  • As part of the BA responsibility to perform tasks assigned in CR’s/ projects

Change requests and Projects:

• Conduct analysis of business and user needs in order to understand requirements. Lead and conduct interviewing tasks with business users.
• Convert the requirements/needs into technical models/terms/document that can be used by SW Development/System and DBA/Architect team to implement on internal applications.
• Working closely with IT development team and third-parties to design, validate, and manage the implementation of the solutions to requirements and apply Agile / Scrum
• Maintain the updates of the documents developed during the requirement collection, analysis, system/application design.
• Testing Delivery: review test case, make the SIT, support for UAT
• Support Delivery: Support: Deliver Level 2 support for systems/applications to users for new projects/ CR delivered till stabilization. Make reports about user requirements, list of documentation, process of change requests
• Undertake other tasks assigned by UH

Education

• University degree, preferably in IT or technical areas.
• Having any Business Analyst certificate (CCBC/CBAP) would be advantage

Experience

• 5 years’ experience in banking/financial company (experience in banking/finance/related (origination /servicing/collections)) products (origination /servicing/collections)
• 5 years of experiences in System Development and Business Analysis
• Work in full SDLC for at least 3-4 projects/systems

Technical skills

• BA overall skills (gather requirement, create technical documents)
• Strong flowcharting techniques, Agile / Scrum
• Exp. to build a new system from scratch would be advantage
• Exp. to SOA principle system integrations, Exposure to Web Services (SOAP/REST) would be advantage
• Exp. to work with some popular databases (MySQL/Oracle/MSSQL) include querying data, writing functions/store procedures, etc.
• Exp. to propose/design the solution/system architecture would be advantage
• Exp. to perform SIT/UAT to ensure the quality of the project/system

General skills

• Strong logical thinking, critical thinking, negotiation skill
• Strong communication skills for both Vietnamese and English languages
• Strong documentation skills
• Willing to learn new things and take the ownership of some specific domains