Monitor and troubleshoot integration issues between SAP and non-SAP systems, including S/4HANA, ECC, BTP applications, SuccessFactor, third-party systems, and external APIs.
Analyze and resolve system errors, failed messages, performance issues, and connectivity problems.
Work on incident management, problem management, and service requests to ensure seamless integration operations.
Develop and deploy new integration flows, enhancements, and updates as per business requirements.
Ensure compliance with best practices for integration security, error handling, and data integrity.
Collaborate with functional consultants, business users, and other technical teams to understand integration requirements and provide optimal solutions.
Document integration processes, issue resolutions, and system configurations to support knowledge sharing and continuous improvement.
Participate in change management processes, ensuring minimal disruption to business operations during deployment.
Provide guidance and mentorship to junior team members in SAP CPI support and troubleshooting.

Local Vietnamese candidates with bachelor’s degree or above
Strong understanding of SAP CPI and SAP Integration Suite, including iFlows, mappings, adapters, and error handling.
Hands-on experience in monitoring and troubleshooting CPI integration flows using SAP CPI Web UI, SAP Cloud ALM, or other monitoring tools.
Knowledge of HTTPS, SOAP, REST, OData, IDoc, RFC, and JMS protocols.
Experience with secure authentication methods such as OAuth, SAML, and certificate-based authentication.
Basic knowledge of Groovy scripting for CPI transformations and error handling.
Familiarity with B2B and A2A integration scenarios, including integration with third-party applications and cloud services.
Strong problem-solving and analytical skills to quickly diagnose and resolve integration issues.
Excellent communication and documentation skills to effectively work with cross-functional teams and end-users.
Ability to work independently in an AMS environment while handling multiple priorities and escalations.
High fluency of English