Job level: 2

Job Description: The successful candidate will primarily utilize the Salesforce platform to manage and drive sales activities, as follows:

1. Client Acquisition:

• Identify, engage, and onboard new clients seeking pre-incorporation & post-incorporation services.
• Consult and answer customer inquiries via phone/ website/ email and OTT apps (WhatsApp, Viber, Telegram, Skype, Line, etc.), video call, in-person meeting
• Resolve any issues arising from customers/forwarders/ third parties related to order processing.
• Request documents and process contracts, and notify promotions (if any) to customer

2. Relationship Management:

• Foster long-term relationships with clients to ensure repeat business and referrals.
• Establish trust-based relationships with clients to better serve their organizations

3. Needs Analysis:

• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
• Conduct detailed needs assessments to recommend appropriate services tailored to each client’s specific requirements.
• Sales Presentations: Deliver compelling presentations to prospective clients highlighting the benefits and features of our services.
• Sales targets: Achieve and exceed monthly and yearly sales targets set by the management.
• Collaboration: Coordinate processing and operations departments in the sales consulting process
• Planning & Reporting:

• • Perform data entry, processing, monitoring and reporting on the Salesforce system.
  • Make weekly sales reports and the number of tickets
  • Plan and request sales by week, month, and quarter.
  • Perform other tasks as required by the Sale Manager

• Graduating from university with a major in law (specializing in business law, international trade law), business administration, economics, commerce, and finance;
• At least 02 years of sales experience in professional firms (especially international firms) providing consulting services for establishing a business; corporate services or other relevant services.
• General knowledge of the company establishment/corporate service provider is a plus ;
• Good organization & coordinating skills. Good command of spoken & written English;
• Strong analytical and problem-solving skills;
• Ability to work independently, proactively, good improvisation;
• Ability to negotiate, persuade, and communicate skills.
• Ability to work overtime when assigned.
• Clear voice, no lisp or stuttering.
• Proficient in using MS Office (MS Excel and MS Word, specifically).
• Having experience using CRM software is a plus.