GENERAL RESPONSIBILITIES

• 支持業務和市場推廣：協助制定銷售策略，推廣技術解決方案，並執行高效的市場推廣活動。
• 編譯及翻譯文件：編輯和翻譯文件中文 -越文、越文-英文、製作報價單、账单和发票、起草合同，並根據公司和客戶要求處理相關文件。
• 管理項目進度：檢查並更新内部CRM系統中的項目進度，確保信息準確且及時。
• 客戶支持：與售前团队合作解決項目中出現的問題，必要時為國際客戶提供口譯支持。
• 組織項目會議：協調並組織相關部門之間的項目進度和策略討論會議。.
• 處理客戶反饋：接收、分析並解決客戶反饋的問題，確保客戶滿意度最大化。
• 聯繫合作夥伴：根據上級指示，協助與國內外合作夥伴建立聯繫。
• 公司要求的其他相关工作。

GENERAL RESPONSIBILITIES:

• Business and Marketing Support: Collaborate in developing sales strategies, promoting technology solutions, and implementing effective marketing campaigns.
• Document Drafting and Translation: Translating and interpreting documents between Chinese and Vietnamese, English and Vietnamese, preparing quotations billings and invoices, drafting contracts, and processing related documents according to company procedures and client requirements.
• Project progress management: Check and update project progress on the internal CRM system, ensuring accurate and timely information.
• Customer Support: Coordinate with the SA department to resolve issues arising on the project, and provide translation support in communication with international customers when needed.
• Project Meetings: Coordinate and organize meetings between relevant departments to discuss project progress and strategy.
• Handling customer feedback: Receiving, analyzing, and resolving customer issues to ensure maximum satisfaction.
• Partner Networking: Support the establishment of connections with domestic and international partners as directed by superiors.
• Other related tasks as required by Company.

• Degree in Foreign Trade, Marketing, Business Administration, Business English, Technology or relevant fields.
• At least two years of experience in business, sales support, or translation (candidates with experience in the IT/Cloud computing industry or with international clients are preferred).
• Proficiency in Chinese and English (listening, speaking, reading, and writing) is essential for working with international partners;
• Excellent organizational, communication, and problem-solving skills.
• Proficient in office software: Word, Excel, PowerPoint, etc.
• Ability to negotiate well with customers and suppliers.
• Careful, honest, able to work under high pressure and meet deadlines.
• Submit your application in English or Chinese.